Your Data.
How we handle your data, both on our website, and as a practice.
Your Data.
Confidentiality and how we use your information
The General Data Protection Regulation (GDPR) became law on 24th May 2016. This is a single EU-wide regulation on the protection of confidential and sensitive information. It entered into force in the UK on the 25th May 2018, repealing the Data Protection Act (1998).
Why we collect information about you
In the Practice we aim to provide you with the highest quality of health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.
These records may include:
Basic details about you, such as address, date of birth, next of kin
Contact we have had with you such as clinical visits
Details and records about your treatment and care
Results of x-rays, laboratory test etc.,
Relevant information from people who care for you and know you well, such as health professionals and relatives
It is good practice for people in the NHS who provide care to:
discuss and agree with you what they are going to record about you
give you a copy of letters they are writing about you; and
show you what they have recorded about you, if you ask.
We will only store your information in identifiable form for a long as in necessary in and in accordance with the NHS England’s Rules found here: –
How your records are used
The people who care for you use your records to:
Provide a good basis for all health decisions made by you and care professionals
Allow you to work with those providing care
Make sure your care is safe and effective, and
Work effectively with others providing you with care
Others may also need to use records about you to:
check the quality of care (such as clinical audit)
protect the health of the public
keep track of NHS spending
manage the health service
help investigate any concerns or complaints you or your family have about your health care
teach health workers and
help with research
Some information will be held centrally to be used for statistical purposes. In these instances, we take strict measures to ensure that individual patients cannot be identified.
We use anonymous information, wherever possible, but on occasions we may use personally confidential information for essential NHS purposes such as research and auditing. However, this information will only be used with your consent, unless the law requires us to pass on the information.
The Legal Part
You have a right to privacy under the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act. The Practice needs your personal, sensitive and confidential data in order perform our statutory health duties, in the public interest or in the exercise of official authority vested in the controller in compliance with Article 6 (e) of the GDPR and for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the in compliance with Article 9, (h) of the GDPR.
You have the right to ask for a copy of all records about you.
Your request should be made in writing to the practice holding your information
We are required to respond to you within one Month
You will need to give adequate information (for example full name, address, date of birth NHS number etc.)
If you think anything is inaccurate or incorrect, please inform the Practice as soon as possible. For other rights about the use of your information pleases see our website.
The Practice Data Protection Officer is the Information Governance team at Midlands and Lancashire CSU. Please ask the practice if you require contact details for the IG team.
How we keep your records Confidential
Everyone working for the NHS has a legal duty to keep information about you confidential.
We have a duty to
Maintain full and accurate records of the care we provide to you
Keep records about you confidential, secure and accurate
Provide information in a format that is accessible to you (i.e., in large type if you are partially sighted)
We will not share information that identifies you for any reason, unless:
you ask us to do so;
we ask, and you give us specific permission;
we must do this by law;
we have special permission for health or research purposes or
we have special permission because the interests of the public are thought to be of greater importance than your confidentiality
General Practice Privacy Notices.
To download our General Practice Privacy Notices, which outlines how your data is managed at our practice, click the relevant button below.
Shared Care Policy
Click the buttons below to download documents which will provide information on our Shared Care Record policy.
Our Website Policies.
Our website polices explain our how we process your data online, and cover our privacy policy and terms and conditions for when using our website and its features, such as submission of your health information.
You can download this by clicking the button below.
Covid-19 Privacy Policy
We may share your data with other Practices in order to give the best care surrounding Covid-19.
You can download this by clicking the button below.