Contact Us.
Where to find us, and how to get in touch with our Surgery.
Standard Opening Times
Monday to Friday: 8:00am to 6:30pm
Please note, the reception phone lines are open from:
8:00am to 6:30pm
The dispensary phone line is open from:
1:00pm to 2:00pm
Dispensary Opening Times
You can collect your repeat prescriptions between the following times:
Monday to Friday: 10:00am to 1:00pm and 2:00pm to 6:00pm
Surgery Information
Ombersley Medical Centre
Main Road
Ombersley
Worcester
WR9 0EL
Telephone
01905 622900
For Appointments, please call from 8:00am to 6:30pm
For Dispensary, please call from 1:00pm to 2:00pm
ombersleymedicalcentre@nhs.net
Patient Feedback
The team at Ombersley Medical Centre highly value patient feedback. Whether it’s praise for members of our team or something hasn’t quite pleased you during your care, we’d really appreciate if you could leave us some feedback so that we know where to focus improvements. Please complete the form below and click Submit once completed.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter, please call reception to leave a comment, or make an appointment to see the appropriate person.
When we are closed
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Enhanced Access appointments
For evenings and weekends.
In addition to our normal opening hours and our extended surgery opening times, patients can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.
GP practices are working together to provide Enhanced Access appointments to our patients. This means that your Enhanced Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments may be by telephone only.
If you need to cancel an Enhanced Access appointment at any of our practices, you can call 01905 969864 from 6:30pm to 8:00pm Monday to Friday, and 9:00am to 5:00pm Saturday.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Enhanced Access appointment and our receptionists will be able to help you.
Accessibility
All medical facilities are fully accessible for disabled patients. The building is completely step-free, making it fully accessible for wheelchair or mobility scooter users. The Practice also has an induction loop available for those with hearing aids.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.